Privacy and Cookie Policy
This page explains, in simple terms, what data the EZA Engenharia website (eza.com.br) collects, what it is used for and what your rights are, under Brazil's General Data Protection Law (LGPD, Law 13.709/2018).
About us
EZA Engenharia, construction company in Criciúma, SC. Address: R. João Pessoa, 645, Centro, Criciúma, SC, CEP 88801-530. Contact: [email protected] or (48) 3045-7864. We are responsible for the processing of the data collected on this site.
What data we collect
- Contact form: name, email, phone and message. We use these only to reply to your contact. The submission is processed by the FormSubmit service and delivered to our email inbox.
- Browsing (only with your consent): Google Analytics cookies, which generate visit statistics in an aggregated way, Google Ads cookies, which measure whether an ad generated contact, and Microsoft Clarity cookies, which generate heatmaps and anonymous browsing recordings.
- WhatsApp and phone: when you click these buttons you are taken to the corresponding app. If cookies are accepted, we record the click as an ad conversion.
Cookies used
- Essential (do not depend on consent)
- They only store your cookie choice in this browser. Without them, the notice would appear on every visit.
- Statistics (Google Analytics)
- Cookies such as _ga. They measure visits and most-accessed pages in an aggregated way, without identifying you. They are only stored if you accept.
- Site usage (Microsoft Clarity)
- Cookies such as _clck and _clsk. They generate heat maps and anonymous browsing recordings, which we use to improve the pages. They are only stored if you accept.
- Advertising (Google Ads)
- Cookies such as _gcl_au. They tell Google whether an ad led to contact. They are only stored if you accept.
How your consent works
On your first visit we show a notice with Accept and Decline options. If you decline, Google tags do not store cookies in this browser (we use Google's Consent Mode feature). You can change your mind at any time:
Who we share data with
We do not sell or rent personal data. The data passes only through the providers necessary for the site to work: Google (statistics and ad measurement), Microsoft Clarity (heatmaps and site usage), FormSubmit (contact form delivery), and Cloudflare (hosting). Each one handles the data according to its own privacy policy.
Your rights (art. 18 of the LGPD)
You can request, at any time: confirmation that we process your data, access to it, correction, anonymization or deletion, and information about whom it was shared with. Just write to [email protected] or call (48) 3045-7864. We respond within the legal deadlines.
Updates to this policy
We may update this text to reflect changes on the site or in the legislation. The date of the last update appears at the top of the page.
